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Aa
Dyslexic
48h turnaround
Hand-checked
Density-corrected
Posted UK-wide
Frequently asked questions
Tap a question to expand it.
General operation
How do I send film in from outside Norwich?
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How long does developing take?
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Is every frame really hand-checked?
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What formats and film types do you process?
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What happens to my negatives afterwards?
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Do you offer push or pull processing?
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How much does it cost?
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How do I get my scans?
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Can I drop off in person?
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Do sending and return methods have to match?
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Problem film & unusual results
What if my film comes back blank?
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My scans came up quite dark with some overlapping frames, what’s happened?
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My scans look rotated or not quite aligned, what happened?
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What if my film was shot at the wrong ISO?
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Can you recover a jammed, stuck, or double-exposed roll?
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Archival scans & less common options
What's the difference between the three scan tiers?
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Can I get archival-quality scans for long-term storage or exhibition prints?
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Can I request a re-scan or just specific frames?
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Do you offer contact sheets?
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Do you scan slides or do reprints from old negatives?
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